Value Safety 1.0: Make the right choice
This philosophy empowers every team member to make safety-focused decisions daily.
Stone is just the start…
Across our operations, associates work over two million hours a year. In each of these hours, they make decisions that impact their teammates’ and their own safety. Luck Companies is committed to ensuring our associates have the tools to make the right decisions and return home safely each day.
Our behavior-based safety program, Value Safety, empowers associates to hold safety as a core value, resulting in a focus on behaviors that eliminate potential hazards.
At Luck Companies, safety isn’t the safety manager’s job; rather, it is the responsibility of every associate. It is a value.
“What it really boils down to is a strong culture of looking after one another,” said Troy Austin, Value Safety Manager. “It’s looking to your right and left and making sure you and your teammates are not doing anything that will jeopardize safety, a critical pillar of our company’s people-focused culture.”
We support our safety culture with a rigorous set of tools, training, and resources to guide associates along the way.
“We invest in the equipment, processes, and educational curriculum our associates need to make their jobs as safe as possible,” said Abel Parker, Director of Risk Management. “This includes a rigorous training program for new associates, refresher courses for existing associates, and job-specific training to ensure they know how to apply it day in and day out.”
“Often, when something does break down, we can turn around and tie it back to one of those three components, reinforcing our belief that when all of the pieces are in place – our safety program really works. That’s a powerful message and reminder for all of us,” Troy said.
Winners of the NSSGA Louis Griesemer Sterling Safety Gold Award in 2021 and 2022, in recognition of achieving the lowest total incidence rate and general excellence of safetly and health.
There are 3 components to Luck Companies’ behavior-based safety program
This philosophy empowers every team member to make safety-focused decisions daily.
Using this acronym, associates can easily remember the steps to take before initiating any task: Tools, Hazards, Elements & Task Trained, Appropriate PPE, Lean In, and Knowledge. THE TALK promotes open communication and thorough planning before any task is undertaken.
Utilizing the Hierarchy of Controls which trains associates to evaluate recurring incidents, learn from them, and apply changes to prevent them, associates are equipped with the right tools to make the right choice.
“It’s just mind-blowing to think about all of the choices made every single day at a location—thousands of choices. Crushing 20 million tons of stone and going 20 years without a reportable injury. It’s incredible,” Troy said.
Randy McMasters, Plant Lead at Powhatan, has worked at Luck Stone for 35 years and has seen firsthand how the culture led to this phenomenal record.
“We are family here,” he said. “We want everyone to go home the way they came to work. We aren’t afraid to approach each other if we see something that could be unsafe, and it’s a part of our culture to do that—it’s expected.”
Randy was also present on site when the last reportable injury occurred 20 years ago and attributes the commitment to training and communication for keeping Powhatan’s 23 associates safe since then.
Darren Prince, Plant Manager at Powhatan, can attest to Powhatan’s family-like, supportive atmosphere. He also attributes all of the success to the associates who are doing the work every day.
“In the last 20 years, the management has changed, and the team has changed, but the commitment to a safety culture has not changed,” he said. “The team in the field provides leadership to new team members and continues to reinforce that safety is a value.”
Tony had stopped by the office that morning because he felt unwell. When they took his blood pressure, it was uncharacteristically high, and they decided to take him to the emergency room. Before he could be transported to the hospital, he went into cardiac arrest.
Sarah arrived at the scene and quickly assessed the situation, administered the AED, and then began compressions.
“I was going through the steps we learned in our CPR class, but there was a whole team helping— calling the paramedics and calming down the people around us,” said Sarah. “I was very focused on doing everything I could for Tony.”
Once the paramedics arrived, they took over and later shared that Sarah’s quick thinking and ability to administer CPR had saved Tony’s life.
To this day, Tony doesn’t remember much beyond arriving at the office. However, one thing he will never forget is how Sarah’s actions saved his life.
“If there hadn’t been someone onsite who knew how to perform CPR or use the AED machine, I wouldn’t be here today,” Tony said. “Having the right people and the right tools in place was a lifesaver. I hope people can learn from my story.”
The Mount Airy team is already taking action based on what they learned, and several more associates have volunteered to take CPR training.